FAQ

What is hygge?

Hygge (pronounced hyoo-gah) is a Danish word that does not have an English counterpart. It is the feeling of contentment stemming from a cozy, or special moment. It can be used as a noun or as an adjective, such as a "Hygge home."

Where can I buy your products?
Currently we sell our products on this website & on Etsy (EssenceOfHygge). Stay tuned & subscribe to our email newsletter to be updated on when a physical location is announced! 

I just placed an order, when will I receive it?

All orders purchased will be ready to ship in 1-3  business days & shipping time is dependent on where you are located. Orders ship from Maryland, USA.

What if I have sensitive skin? Can I use your products?

Our products contain no harsh chemicals and few ingredients but as with anything new it is best to test each product in a small area of skin to make sure there is no reaction. All of our ingredients are listed online & on the products themselves. Please reach out if you have more specific questions. If you have an allergic reaction please contact your doctor & stop using the product. If it is a life-threatening reaction call 911 or your country's emergency medical number immediately.

I sent you a message, when will I hear back?

You will receive a response within 2 business days during business hours. Business days are Monday-Friday, business hours are 8 am- 6 pm EST.

Do you offer discounts?

YES! Subscribe to our newsletter for sales, coupons, & updates. After subscribing check your inbox for a special welcome email!

Can I exchange or return my order?

Unfortunately at this time we do not accept returns or exchanges. Please reach out if you have any questions about your order.